Delivery & Shipping
Orders must be made by 5pm Monday-Friday for same day despatch. We do not have pick ups on the weekend, if you order after 5pm Monday-Friday your order will be shipped the next working day. (excluding bank holidays)
Please ensure someone is available to sign for your parcel, you will receive a text and or email with a 2 hour delivery window on the day of delivery. You will then be able to notify the courier should you wish for your parcel to be left in a safe place or with a neighbour. Our courier will attempt delivery up to a maximum of 3 times, after this your order will be returned to us and a refund minus postage costs incurred will be processed.
Please ensure your email and mobile number are correct at the point of checkout so that you can receive updates from our courier regarding your delivery.
PLEASE NOTE- in the extremely unlikey event that you do not receive your parcel in the selected timeframe, we must be notified via email to firstname.lastname@example.org within 48 hours of none receipt otherwise we will be unable to investigate the issue for you.
|Saver Delivery 3-5 days (tracked and signed)
|Next Day (Monday-Friday before 5pm)
|Europe (4-6 working days)
||£7.99 (+£1.99 per additional item)
|Rest Of The World (5-7 working days)
||£9.99 (+2.99 per additional item)
Please ensure the correct address is entered at checkout. In the event that the customer does not enter their correct address, they will then incur an extra delivery charge should they want their order re-shipping.